Wade Building Supplies

We aim to Deliver your Order within the Specified Timescales Given.
We will keep you Up to Date and Provide Tracking Information.

All Heavy Good Deliveries will be Kerbside and will arrive on Wade Building Supplies Transport or an Approved Delivery Company.

Please inform Us before Placing your Order if you are Aware of any Potential Obstructions or Hazards for a Heavy Goods Vehicle, for example, Overhead Cables, Trees, Restricted Access.

Our Transport Team will Quickly Review the Information for you.

If you prefer to collect your Order, Opt for Click and Collect at Checkout.

Your Order will typically be Ready for Collection within One Hour.

We will send you a confirmation once your order has been picked and is ready for collection.

Wade Building Supplies Groveland Road Tipton West MidlandsDY4 7TN

If in the unfortunate event you need to Return an Item or Cancel Your Delivery, we are happy to take back items in a Resellable Condition with 14 Days of your Purchase Date.

Regretfully we cannot accept the Return of perishable items (Please get in touch with our Customer Service Team for more information)

There is a minimum charge of 15% of your Order Value for collecting your Return. We will always do our best to keep this charge to a minimum, but this may be more depending on your location and type of Product Return.

This charge is to cover Transportation Costs. If you wish to return using your own selected Services, please contact us before Returning for a Return Merchandise Authority Number.

Please allow 7-10 days for the refund to be processed once your Return is received back.

If you need to return, don't hesitate to get in touch with us on 0345 8732828 or Email us at sales@wade.uk.com

All Returns must be received or collected within 30 days of purchase.

To join as a Trade Account Holder, you will be entitled to additional benefits, including Trade Pricing.

Set Up my Trade Account

For any Credit Related Queries or if you would like to set up Net Credit Terms, please get in touch with Our Credit Team on 0345 873 2828 or contact us at sales@wade.uk.com

If you cannot find what you are looking for on our Website, please contact us, and we will do our best to Help you.

Our Buyers are constantly speaking to Manufacturers & Suppliers and can Place Custom Orders for Fast Delivery.

We can also Help with Unusually Large Orders and Availability Checks.

Contact is on Our Live Chat or sales@wade.uk.com or 0345 8732828

We want to offer our Customers as many Payment Solutions as possible. Therefore, we accept all Major Debit and Credit Cards, Paypal, GooglePay, Applepay and Klarna.

Klarna Finance is subject to individual circumstances, and in general, you are required to be Over 18, Have a valid Mobile Number, Email Address and hold a Credit or Debit Card for at Least 60 Days.
Don't hesitate to get in touch with our Customer Service Team or the Klarna Team on Freephone 0808 189 3333 if you have any Questions.

Once we despatch your Goods, we will inform Klarna, who will send you confirmation of your Payment Agreement and Schedule. If you have not received this within 10 days of receiving your Goods, Please contact the Klarna Customer Service Team on
0808 189 3333 

If you choose to repay Klarna over three months, Klarna will run a Soft Search. This does not Impact your Credit Records.

Click for Klarna UK Terms and Conditions.
If you have any other questions, please do not hesitate to contact Customer Service or the Klarna Customer Service Team.

Klarna Disclosure

Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status.

Click here for Klarna UK Terms and Conditions